TERMS & CONDITIONS

Effective Date: 17/09/2024

Welcome to Enigmatic Hills Productions Pvt. Ltd. by accessing or using this website, registering for a workshop or event, purchasing merchandise, or engaging with any services offered through this website, you agree to be bound by these Terms & Conditions.

1. ABOUT US

This website is owned and operated by Enigmatic Hills Productions Pvt. Ltd., a company incorporated under the Companies Act, 2013, with its registered office at Lim Cottage, Crinoline, Nongmalki Road, Shillong – 793001, Meghalaya, India.

Throughout these Terms, "Company", "we", "our", or "us" refers to Enigmatic Hills Productions Pvt. Ltd.

2. SERVICES

The Company may offer:

• Acting workshops and training programs

• Theatre and filmmaking education programs

• Events, performances, screenings, and festivals

• Merchandise and promotional products

• Digital content and educational resources

• Consultancy and creative services

We reserve the right to modify, discontinue, or update any service without prior notice.

3. ELIGIBILITY

By using this website, you confirm that:

• You are at least 18 years of age, or have the consent of a parent or legal guardian.

• The information provided by you is accurate and complete.

• You have the legal capacity to enter into a binding agreement.

4. REGISTRATION AND PAYMENTS

Registration for workshops, courses, events, or other paid services is confirmed only after successful receipt of payment.

All fees are quoted in Indian Rupees (INR) unless otherwise specified.

The Company reserves the right to refuse or cancel any registration at its discretion.

5. REFUNDS AND CANCELLATIONS

Refunds and cancellations shall be governed by the Refund & Cancellation Policy available on this website.

Participants are encouraged to review the policy before making any purchase or registration.

6. MERCHANDISE SALES

All merchandise is subject to availability.

Product photographs are for illustrative purposes only. Actual products may vary slightly in colour, size, or appearance.

Prices are subject to change without notice.

The Company reserves the right to refuse or cancel any order due to pricing errors, stock unavailability, suspected fraud, or other legitimate reasons.

7. SHIPPING AND DELIVERY

Delivery timelines are estimates and may vary depending on location, courier availability, weather conditions, or circumstances beyond our control.

The Company shall not be liable for delays caused by third-party courier services.

Risk and ownership of merchandise pass to the purchaser upon delivery.

8. INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, images, videos, logos, graphics, designs, course materials, scripts, workshop materials, and branding, is the property of Enigmatic Hills Productions Pvt. Ltd. or its licensors.

No content may be copied, reproduced, distributed, modified, published, or commercially exploited without prior written permission.

9. PARTICIPATION IN WORKSHOPS AND EVENTS

Participation in workshops, training programs, rehearsals, performances, or events does not guarantee employment, representation, casting opportunities, auditions, or professional engagements.

The Company reserves the right to remove any participant whose behaviour is disruptive, abusive, discriminatory, unsafe, or detrimental to the learning environment.

No refund shall be due in such cases.

10. USER CONDUCT

You agree not to:

• Violate any applicable law or regulation.

• Upload or transmit harmful, unlawful, defamatory, or offensive material.

• Interfere with the operation or security of the website.

• Use the website for fraudulent purposes.

• Infringe the intellectual property rights of the Company or third parties.

11. THIRD-PARTY LINKS

The website may contain links to third-party websites. Such links are provided for convenience only.

The Company does not endorse and is not responsible for the content, privacy practices, or services of third-party websites.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Enigmatic Hills Productions Pvt. Ltd. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Use of the website.

• Participation in workshops or events.

• Purchase of merchandise.

• Delays, interruptions, or unavailability of services.

13. FORCE MAJEURE

The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to natural disasters, acts of government, public health emergencies, labour disputes, technical failures, or disruptions in transportation and communication systems.

14. INDEMNITY

You agree to indemnify and hold harmless Enigmatic Hills Productions Pvt. Ltd., its directors, employees, trainers, consultants, and affiliates from any claims, losses, liabilities, damages, costs, or expenses arising from your breach of these Terms.

15. PRIVACY

Your use of this website is also governed by our Privacy Policy.

16. GOVERNING LAW

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

17. JURISDICTION

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Shillong, Meghalaya, India.

18. CONTACT INFORMATION

Enigmatic Hills Productions Pvt. Ltd.

Registered Office: Lim Cottage, Crinoline, Nongmalki Road, Shillong – 793001, Meghalaya, India

Email: enigmatichillsproductions@gmail.com

Phone: +91 8486567046

For any questions regarding these Terms & Conditions, please contact us using the details above.